A water emergency can be a scary situation, but you’re not alone. Many companies specialize in everything from clean-up to restoration of your property. It can be challenging to decide who is the best fit for your needs with so many options. This blog post will outline what company you should call first for your Austin water damage needs.
Customer service – This is a huge part of choosing a company. You want to work with a company that offers good customer service, communicates well, and responds quickly to your issues. The staff must understand what you need from them and respond over the phone, email, or text message.
Twenty-four hours water damage repair – Another vital factor to consider is the company you choose will be there for you day or night. You never know when a water emergency can happen. If your water emergency occurs at 3 am on a Sunday, you want a company that operates and answers their phone 24/7 and are always ready to help you. Availability of the company is crucial when it comes to scheduling a time for them to come out and assess your water damage.
Upfront pricing – Customer service is essential, but you also want to ensure your price isn’t getting jacked up with extra fees later on. Make sure they are willing to work with you and give you a price upfront. It means no hidden fees or last-minute changes to the quote.
Licensed, bonded, and insured – To get your home insurance company to pay for the damages, you will need documentation from the contractor showing that they meet all licensing requirements by the state. You also want to make sure they have the proper insurance in place for your property.
Looking at the above outlines, we can say we are the best fit for your water damage projects. We’ve been servicing the Austin area for over 20 years, and our team will be happy to help with all of your water damage-related issues. Give us a call today.
At Austin Water Damage, we provide same-day emergency water damage restoration, repair, removal, extraction, drying, mitigation, and cleanup. No matter what kind of water damage you’ve experienced, big or small, residential or commercial, our skilled technicians can handle it all. You can call us 24 hours a day, 365 days a year, for expert water damage Austin assistance. Call Austin Water Damage. Our location is 2700 W Anderson Ln unit 730 in Austin, TX 78757. Here at Austin Water Damage, our phone is 512 647 1194.